Privacy Policy

Privacy Statement – Primeautopartsus

This policy explains how Primeautopartsus collects, uses, and protects information when you use our website and services.

Information We Collect

We may collect information you provide directly to us, information collected automatically, and information received from third parties when needed to support your request or order.

  • Contact details such as name, email address, phone number, and mailing address
  • Order details, vehicle information, and part preferences shared through forms or support channels
  • Usage data such as browser type, pages viewed, referring pages, IP address, and session activity

How We Use Your Information

  • Provide, operate, and maintain our website and services
  • Respond to inquiries, quote requests, and support messages
  • Improve our website, products, customer experience, and marketing
  • Send order updates, service notifications, and other important communications
  • Detect fraud, prevent misuse, and comply with applicable laws and business obligations

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we handle.

  • Limited access to sensitive data on a need-to-know basis
  • Secure transmission methods where available
  • Ongoing review of systems and processes to help reduce unauthorized access

Sharing Your Information

We do not sell personal information. We may share information only when necessary to run our business or meet legal requirements.

  • Service providers that help us process payments, ship orders, host systems, or support our operations
  • Professional advisors, regulators, or law enforcement when required by law
  • Business partners only when needed to complete a service you requested

Cookies and Log Data

Like most websites, we use cookies and similar technologies to remember preferences, understand traffic, and improve site performance.

  • Browser type, internet service provider, date and time, referring pages, and click activity may be logged for analytics and security
  • Cookies may be used to personalize content and improve your browsing experience
  • You can disable cookies in your browser, though some site features may not work as intended

Children's Privacy

  • Our website is not directed to children under 13
  • We do not knowingly collect personal information from children under 13
  • If you believe a child has provided personal information to us, contact us so we can review and remove it where appropriate

Changes to This Policy

  • We may update this Privacy Policy from time to time
  • Changes will appear on this page with a revised effective date when appropriate
  • Your continued use of the website after changes are posted means you accept the updated policy